Dice games
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I did not receive all my winnings from my game. What should I do?
If a technical issue occurred, or if you believe you did not receive your winnings during your gaming ...
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Do my chances of winning the Platform Jackpots depend on the amounts I bet?
Not at all. All players who place bets, regardless of the amount, have the same chances of winning. Yo...
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Can I win multiple Platform Jackpots at the same time?
You can only win one Platform Jackpot at the same time.However, it is possible to win multiple Jackpot...
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What do I need to do to win a Platform Jackpot?
To win a Platform Jackpot, you just need to play! Indeed, every time you play one of the many games in...
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On which games can I win a Platform Jackpot?
On any game! Indeed, our Platform Jackpots can drop at any time, on any game, and regardless of the be...
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What are the Platform Jackpots?
Platform Jackpots are progressive jackpots that can drop at any time on all games in our catalog.When ...
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What is an active player?
You’ve certainly noticed it: some features and promotions on our website are available to active playe...
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A pop-up window appeared during my gaming session. Why?
Circus Dice works hard to ensure that your gaming experience is both enjoyable and responsible. For th...
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What's volatility in a game?
Unlike RTP, which tells you how much a game can pay you on average, volatility reveals how those winni...
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Where can I find the RTP of a game?
The payout rate of a game is available directly in the game's rules or information.These are usually r...
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What is the RTP?
The RTP (Return to Player) is a key concept to understand when playing casino games. It indicates the ...
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I never win! Why?
We are sorry to hear that you haven’t won yet! Your chances of winning a game depend on what we call v...
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I’ve won to a dice game! When will I receive my winnings?
The winnings you get during a dice game automatically appear on your account. If that’s not that case,...
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Can I play at Circus Dice from my smartphone or tablet?
Of course. Our platform adapts to all your devices, whether it’s your computer, your smartphone or you...
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I would like to try a new game. Where can I find the rules?
To read the rules of a game, start the game and click on the “info” icon, often represented by a quest...
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A technical problem made me lose money during a game. What should I do?
We are sorry there was a technical problem! We do all we can to avoid technical problems happening. De...
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I was logged out in the middle of a game. Will I get my credits back?
Remember that your credits are never lost, even in the event of a sudden disconnection. You can always...
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I’m not able to start a game or the game is stuck “loading”. What should I do?
If you aren’t able to start a game or if it is stuck on the “loading” page, there is a high chance tha...
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What is the difference between “Real money” and “Demo” mode?
When you play a game with real money, you play with the money you have deposited on your account. It i...
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I’m currently outside of Belgium and I’m unable to play on my hotel WiFi. What should I do?
Circus Dice may not be accessible from outside of Belgium, for example when you’re on vacation.However...
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What is a Mystery game?
A Mystery game is a special spin during which your winnings are at the maximum. Depending on the game,...
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What is a Super Game?
The Super Game is a bonus minigame with a high success rate that allows you to get various prizes, suc...
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What is a bonus game?
A bonus game is a special round in a game that allows you to win points, money or Mystery games. To ac...
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What is a HighRoller?
A HighRoller is a 5-game pack. These 5 games are automatically played at the stake you have chosen. Yo...
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What is a jackpot? Does my stake influence the jackpot?
The jackpot is the biggest winnings you can win during a game. There are 2 types of jackpots: The prog...
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I don’t want to appear in the list of winners. How do I do it?
You don’t want to appear in the list of winners for a game? It’s possible! To do this, please contact ...
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I’ve received the message “Due to local legislation, this game is not available in your country”. What should I do?
Sometimes the game you would like to play is not available in the region of the world you are in. If y...
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How do I clear the cache and cookies on my Google Chrome browser?
To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on you...
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Which browser should I use to have the best gaming experience?
For the best and most comfortable gaming experience, we recommend using the Google Chrome browser. In ...
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How do I update my Google Chrome browser?
To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your...