If you are trying to make a deposit but your transaction is declined by Adyen or if you encounter an issue with the Adyen payment page, several reasons are possible:
• Your balance is insufficient: check your bank account balance and try again
• You made an error in your details (card number, expiration date...): check your information and try again
• You have reached your deposit limit: try again later when your limit allows
• A technical issue occurred at the bank: try again later and contact your bank in the meantime.
If the problem persists, please contact our customer service.