Deposits

My deposit has been ongoing for more than 10 minutes. What should I do?

If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred d...

How can I deposit money at Circus Dice?

Making a deposit at Circus Dice is really simple! In your account, go to the “Deposit” tab and follow ...

I would like to know the total of my deposits and withdrawals. How can I do that?

To get a summary of your deposits and withdrawals, please contact our customer service. Our teams will...

What are the different deposit limits at Circus-Dice?

There are two types of deposit limit at Circus-Dice: personal limits and the default limit.1. Personal...

What is Bancontact One-Click and how to deposit using this new method?

Bancontact One-Click is a fast deposit method that allows you to save your card details to make future...

My transaction was declined. Why? Who should I contact?

If you are trying to make a deposit but your transaction is declined by Adyen or if you encounter an i...

I can’t find my deposit in my history. How can I know if it has been successfully completed?

If your deposit doesn’t appear in your history, it is likely that an error occurred during your transa...

I can't make a deposit. What should I do?

If your deposit is declined, you can check the following points: Check your payment informationMake su...

I would like to turn off my legal limit, is that possible?

Yes.To do this, go to your account settings and click on the "remove limit" button:   Your request wil...

What is the minimum and maximum amount I can deposit?

The deposit amount is a minimum of 10€ and a maximum of 2500€. In Belgium, from 21 November 2022, your...

Can I deposit or withdraw from a bank account that doesn’t belong to me?

No. For security reasons, you cannot use a bank account that doesn’t belong to you to make deposits an...

Can I delete my deposit history?

No. This is unfortunately not possible. 

How do I change my limits?

There are two types of limits at Circus Dice: personal limits and the default limit. Personal limitsYo...

What limits are imposed on my personal deposits?

There are 3 types of personal deposit limits: 1. Daily limitTakes into account all deposits made at an...