Account and registration

Connection from abroad not possible. Why?

Access to your account is only authorized from Belgium. If you are currently abroad, it is not possibl...

How can I register at Circus Dice?

Registering at Circus Dice is easy! Simply click on the “Register” button. Then, fill in your details ...

A family member has passed away and had an account on this site. What should I do?

All of our teams extend their sincere condolences to you. If your relative was registered on our site,...

I am not receiving the password reset email. What should I do?

To receive the reset email, it is essential that the email address you provided is the one linked to y...

I would like to delete my personal data. Is that possible?

For any requests regarding your personal data, we invite you to contact our customer service with deta...

I would like to obtain a copy of my personal data, is that possible?

This is indeed possible by contacting our customer service. Your request can be processed, and our tea...

I would like to change my first name or last name on my profile. How do I do that?

You cannot change your first name or last name from your player account. To request this change, send ...

I would like to change my first name or last name on my profile. How do I do that?

You cannot change your first name or last name from your player account. To request this change, send ...

How to contact customer service from my phone?

Do you want to contact us from your phone? Here is the procedure to follow.On Circus-Dice, select the ...

How to contact customer service from my computer?

Do you want to contact us from your computer? Here is the procedure to follow.On Circus-Dice, go to th...

Does Circus-Dice.be have a birthday offer?

Unfortunately, we do not currently provide birthday offers.However, we are doing our best to offer you...

Switch between Light and Dark mode on our website

You get the control over your experience. Our website now offers two colour modes: a bright Light Mode...

How do I use Itsme to authenticate my account?

Authenticating yourself on our site couldn't be easier! You have several choices: - authenticate with ...

How do I authenticate my account using the ‘Take photos’ option?

Authenticating on our site couldn't be easier!Several options are available:- Authenticating with ItsM...

I haven't been able to authenticate myself. What should I do?

If you are unable to authenticate, here are the checks to perform depending on your situation: You are...

How can I login with ItsMe?

On the login page, click on ‘Log in with ItsMe’: You then have two options:Scan the QR code with your ...

I haven’t received a verification email, what should I do?

If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there ...

I sent my documents to authenticate my account, but I haven’t got a response yet. Why?

The processing and validation of your documents takes on average a few days during our customer servic...

I don’t want to receive emails or communications from Circus Dice anymore. Where can I disable them?

You no longer want to receive our communications? That’s a shame! To unsubscribe, please go to your ac...

I’ve moved. Do I need to inform Circus Dice?

Yes. You are obliged to inform us of any changes to your personal information. CHANGE MY ADDRESS

I would like to change the email address linked to my account. How can I do it?

If you want to change the email address linked to your Circus Dice account, please contact our custome...

How do I change my personal details?

To change your personal details, go to your account, click on Settings and then the Personal details t...

I would like to cancel my self-exclusion. Is this possible?

It depends on the type of exclusion you have set up. Have you set up a 6-month exclusion or a gaming b...

I can’t log into my account. Why?

If you can no longer log into your account, several reasons are possible: 1. Did you forget your passw...

I’ve forgotten my username or password. How can I retrieve them?

To retrieve your username or password, click on “Forgot your password?” on the “Log in” page and enter...

Can I have several Circus Dice accounts?

No. The legislation prohibits having several accounts on the same gambling website. This is, among oth...

Do I have to pay to register at Circus Dice?

No. Registration on our online gaming site is completely free. Once registered, you can start to play ...

Which professions are banned from gaming?

People carrying out certain professions, such as notaries, magistrates, bailiffs and police officers, ...

I can’t find my country in the registration form. Why?

Residents of certain countries are not authorized to register at Circus Dice.If your country doesn’t a...

I'm not able to register at Circus Dice. What should I do?

If you aren’t able to register, you might already have a Circus Dice account? As a 100% legal website ...